App Privacy Policy
Last Updated: 1/26/2026
Application Name: 4wrd Pro Cert Tracker
App Owner: 4wrd Consulting
1. Overview
4wrd Consulting (“we,” “our,” or “us”) is committed to protecting customer data and maintaining transparency regarding data privacy practices. This App Privacy Policy describes how the application (“the App”) handles data within a customer’s ServiceNow instance.
This policy is provided in accordance with ServiceNow App Store certification and recertification requirements to ensure customers are fully informed about the App’s data privacy practices prior to installation.
2. Data Collection
The App does not collect any data.
Specifically, the App:
– Does not collect personal data
– Does not collect system or platform data
– Does not collect metadata, usage analytics, or telemetry
– Does not create, extract, or persist new data outside of existing ServiceNow records
All App functionality operates exclusively on data already present within the customer’s ServiceNow instance and only within the scope of user-initiated actions and existing ServiceNow permissions.
3. Data Usage
Because the App does not collect data, no data is used, processed, analyzed, or repurposed by the App.
The App does not:
– Analyze customer data
– Perform background data processing
– Generate external reports
– Monitor user behavior
– Track application usage
4. Data Sharing
No data is shared with third parties.
The App does not:
– Share data with external systems
– Transmit data to partner or third-party services
– Integrate with external APIs
– Include third-party tracking, analytics, or monitoring tools
There are no third-party partners or external code components within the App that collect, process, or transmit customer data.
5. Data Transfer, Storage, and Security
All data accessed by the App remains entirely within the customer’s ServiceNow instance.
The App:
– Does not transmit data outside of ServiceNow
– Does not store data externally
– Does not introduce external databases, file storage, or data transfer mechanisms
The App relies solely on ServiceNow’s native security framework, including role-based access control (RBAC), Access Control Lists (ACLs), and platform-level encryption where applicable.
6. Compliance and Regulatory Considerations
Because the App does not collect, process, store, or transmit data, it does not introduce additional regulatory obligations related to data protection or privacy laws, including but not limited to GDPR, CCPA, or similar regulations.
The App complies fully with ServiceNow App Store data privacy requirements and ServiceNow platform security and data handling standards.
7. In-App Privacy Policy Availability
In compliance with ServiceNow certification and recertification requirements, this Privacy Policy is made available to customers through a dedicated in-application module titled “Privacy Policy.”
This ensures that customers can easily review the App’s data privacy practices directly from within their ServiceNow instance.
8. Changes to This Privacy Policy
If the App’s functionality changes in the future in a manner that affects data handling or privacy practices, this Privacy Policy will be updated accordingly and made available.
9. Contact Information
If you have questions regarding this Privacy Policy or the App’s data handling practices, please contact:
4wrd Consulting